Talk on WhatsApp

Connectivity for Healthcare in Brazil

What healthcare connectivity has to survive is not average load, it is the imaging burst. A single study moving to PACS can saturate an asymmetric link, and it is the upstream that fails first.

Add two requirements to the usual ones: symmetric committed bandwidth, and a second path that is physically diverse — because in a hospital the outage window is measured in patients, not minutes.

Brazil connectivity delivered by a neutral multicarrier operator. We map every route available at your address and come back with price, lead time and SLA.

What healthcare connectivity has to survive

A hospital or a diagnostic network does not fail gracefully. Imaging moves in bursts that saturate a link designed for averages, the electronic record has to answer at the bedside, and a teleconsultation that freezes is a clinical event, not an IT ticket.

The consequence is that healthcare networks are usually specified around the worst hour of the month rather than the average, and around what happens when a link is cut rather than when it is working.

The traffic that sets the requirement

What to put in the design

Why the multi-unit case is different

No single Brazilian carrier serves every address well. A network of clinics across more than one state almost always ends up built from more than one underlying carrier — which is fine, provided one party owns the design, the handoffs and the escalation. That is the part that is normally missing when each unit was contracted locally over the years.

Send us the addresses. We are a neutral multicarrier operator: we map every route that can genuinely deliver at each one and come back with price, lead time and SLA — normally within two business hours. No CNPJ required to start.

Related: multi-site connectivity · network redundancy · what a usable SLA contains

Questions we get asked

What SLA do you guarantee for uptime, latency and time to repair in Brazil?

Contractual SLA with a 24/7 NOC. The three numbers worth holding any supplier to are the availability target, the time to repair and the penalty — an availability percentage with no repair window and no stated credit obliges nobody.

Why is upload capacity the constraint on a hospital network?

Because the load that breaks the link is the imaging burst. A single study moving to PACS can saturate an asymmetric circuit, and it is the upstream that fails first, which is why the requirement is symmetric committed bandwidth.

What makes a second path acceptable for a hospital?

Physical diversity: a different duct and a different building entry, not a second invoice on the same route. In a hospital the outage window is measured in patients rather than in minutes.

Can one provider cover a multi-campus network across Brazilian states?

Yes. No single Brazilian carrier serves every address well, so a multi-unit network is normally built from more than one underlying carrier — with one party owning the design, the handoffs and the escalation.

Can a foreign healthcare operator contract before incorporating in Brazil?

Yes. We contract on your behalf, so delivery is not held up by incorporation, and the contract can transfer to your entity once it exists.

Buying from Europe? Portugal ↔ Brazil

Dedicated IPLC and Ethernet private line between Portugal and Brazil, with presence in Lisbon, Madrid, Milan and Frankfurt through the operators in our group and partner networks. Contractual SLA, 24/7 NOC, 100 Mbps to 10 Gbps+. We accept payment in USD and EUR.

Group network: AS14840 (5–10 Tbps, 60 Hudson and Equinix Miami) and AS269311 (100 Gbps at IX.br Rio, at the Globenet cable landing station). Both on PeeringDB.

RFQ by email: [email protected] · NOC 24/7: [email protected]

English · Português · Español · Italiano

Questions foreign companies ask us

Can a foreign company get connectivity in Brazil without a CNPJ?

Yes. Most Brazilian carriers will not contract without a CNPJ. We contract locally on your behalf, so circuits are ordered and delivered while your incorporation runs in parallel, and the contracts can transfer to your Brazilian entity afterwards.

What do you need from us to quote?

The addresses — street and number, not just the city. We check feasibility at each one across the carriers that reach it, fibre and fixed wireless, group carriers and partners, and return comparable options within two business hours: price, lead time and SLA on the same basis.

What if the site has no fibre?

We deliver anyway. Fibre where it reaches; fixed wireless, 5G or satellite where it does not. The technology follows what actually reaches that address, so a warehouse, a farm or a construction site is quoted the same way as an office tower.

Do we sign one contract or several?

Your choice. One contract covering every site, or several, with a single escalation path either way — instead of three suppliers explaining that the fault is in somebody else's segment.

What is actually written into the SLA?

Availability with a maximum time to repair, not an availability percentage alone. Latency, packet loss and jitter where the application needs them. Whether the second path is physically diverse, verified on the route. 24/7 NOC with proactive monitoring, and who attends the site.

Need connectivity in Brazil?

Send us the address. We check which carriers can actually deliver there and reply with price, lead time and SLA. Reply within 2 business hours.

Talk to us on WhatsApp

Or call
+55 11 97621-9889